Increased card failure rate

Incident Report for Zai

Resolved

This incident has been resolved.

Posted May 30, 2020 - 22:51 AEST

Monitoring

We've identified an issue with a upstream credit card processor and unable to process card payments at this time. We are monitoring for updates on their side. They are working to rectify the problem as a matter of urgency and we expect to be back online shortly.

We will update as the incident progresses.

Posted May 30, 2020 - 22:25 AEST

This incident affected: Payment Processing (Cards).