Assembly Payments
Production API Update
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 18:00 AEDT
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our production environment.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.
Uptime over the past 90 days. View historical uptime.
API   Under Maintenance
90 days ago
100.0 % uptime
Today
Management Portal   Operational
90 days ago
100.0 % uptime
Today
Callbacks Service   Operational
90 days ago
100.0 % uptime
Today
PromisePay.js   Operational
90 days ago
100.0 % uptime
Today
Website   Operational
Email Service   Operational
SMS Service   Operational
Tokenization   Operational
Analytics   Operational
Pre-live API   Operational
Pre-live Management Portal   Operational
Pre-live PromisePay.js   Operational
Payment Processing Operational
Direct Debit Processing   ? Operational
Disbursements   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Holiday Period Payment Delays Dec 24, 00:00 - Dec 25, 00:00 AEDT
Due to the public holidays on December 25th, 26th and the 1st of January, pay outs may be delayed up to 3-5 business days, depending on the receiving bank.

Example: For a transaction completed at 12:00pm UTC on Monday the 24th of December, the recipient may not receive their funds until Friday the 28th of December.
Posted on Oct 8, 12:43 AEDT
Past Incidents
Nov 13, 2018
Pre-live API Update
Completed - The scheduled maintenance has been completed.
Nov 13, 17:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 16:00 AEDT
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our pre-live environment.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.
Nov 12, 09:22 AEDT
Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018
Impact to direct debit processing for AU
Resolved - This incident has been resolved.
Nov 7, 14:47 AEDT
Update - We are continuing to work on a fix for this issue.
Nov 5, 17:41 AEDT
Identified - We have identified an issue with direct debit payment processing for some customers located in Australia. The issue has caused a delay in the request for inbound payments and will affect outbound payment timeframes.
Nov 5, 17:40 AEDT
Nov 6, 2018
Production API Update
Completed - The scheduled maintenance has been completed.
Nov 6, 18:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 17:01 AEDT
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our production environment.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.
Nov 6, 14:18 AEDT
Pre-live API Update
Completed - The scheduled maintenance has been completed.
Nov 6, 17:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 16:01 AEDT
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our pre-live environment.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.
Nov 6, 14:17 AEDT
Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.

Oct 31, 2018
Production API Update
Completed - The scheduled maintenance has been completed.
Oct 31, 12:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 12:01 AEDT
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our production environment.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.
Oct 31, 11:59 AEDT
Production API Update
Completed - The scheduled maintenance has been completed.
Oct 31, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 00:00 AEDT
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our production environment.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.
Oct 30, 18:34 AEDT
Oct 30, 2018
Production API Update
Completed - Scheduled Maintenance has been rescheduled at a later time.
Oct 30, 18:31 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 18:00 AEDT
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our production environment.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.
Oct 26, 12:30 AEDT
Pre-live API Update
Completed - The scheduled maintenance has been completed.
Oct 30, 17:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 16:00 AEDT
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our pre-live environment.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.
Oct 26, 12:29 AEDT
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