Assembly Payments
All Systems Operational
API Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Direct Debit Processing ? Operational
90 days ago
100.0 % uptime
Today
EFT Disbursements ? Operational
90 days ago
100.0 % uptime
Today
Real-Time Payments Operational
90 days ago
100.0 % uptime
Today
Card Processing Operational
90 days ago
100.0 % uptime
Today
BPAY Operational
90 days ago
100.0 % uptime
Today
Direct Entry Disbursements Operational
90 days ago
100.0 % uptime
Today
Callbacks Service Operational
90 days ago
100.0 % uptime
Today
PromisePay.js Operational
90 days ago
100.0 % uptime
Today
Tokenization Operational
Email Service Operational
SMS Service Operational
Dashboard Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
PreLive Sandbox Operational
Pre-live API Operational
Pre-live PromisePay.js Operational
Pre-live Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Security update for gateway Mar 31, 15:00-15:01 AEST
Update - We will be undergoing scheduled maintenance during this time.
Apr 9, 10:54 AEST
Scheduled - Dear Customer,
Here at Assembly Payments we are always focused on ensuring our products and services are up to date with the latest security guidelines.
We are getting in touch as we are planning to implement an update that may affect you. This update relates to how your systems interact with ours specifically with regards to the ciphers used as part of HTTPS connections. We will be restricting the ciphers we accept for HTTPS connections to the following:
- TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
- TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
Our prelive environment already has this change implemented and you can start testing if this changes affects you or not. It is possible that your systems already use these ciphers in which case you do not need to implement any changes.
As we are planning to implement this change by late April, we would greatly appreciate it if you could respond back to us by Thursday 9th of April, 2020 with one of the following:
1. When you would be able to test this change
2. If you need more information or have any concerns with this change
Finally, we would appreciate you providing us the with your updated technical contact details (name, email and phone numer)
Best Regards,
Assembly Payments
Mar 31, 14:58 AEDT
Security update for gateway Apr 9, 13:00-14:00 AEST
Dear Customer,
Here at Assembly Payments we are always focused on ensuring our products and services are up to date with the latest security guidelines.

We are getting in touch to follow up on an email sent to you on the 31st of March 2020. If you have already replied then please disregard this email.


We are planning to implement an update that may affect you. This update relates to how your systems interact with ours specifically with regards to the ciphers used as part of HTTPS connections. We will be restricting the ciphers we accept for HTTPS connections to the following:
- TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
- TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384

Our prelive environment already has this change implemented and you can start testing if this change affects you or not. It is possible that your systems already use these ciphers in which case you do not need to implement any changes.

As we are planning to implement this change on the 30th of April 2020, we would greatly appreciate it if you could respond back to us by Thursday 16th of April, 2020 with one of the following:
1. When you would be able to test this change and inform us of the results
2. If you need more information or have any concerns with this change

Finally, we would appreciate you providing us the with your updated technical contact details (name, email and phone number)

Best Regards,
Assembly Payments
Posted on Apr 9, 11:42 AEST
Past Incidents
May 25, 2020

No incidents reported today.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020
Completed - The scheduled maintenance has been completed.
May 20, 18:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 17:01 AEST
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our pre-live and production environments.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.
May 20, 16:24 AEST
May 19, 2020
Completed - The scheduled maintenance has been completed.
May 19, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 17:01 AEST
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our pre-live and production environments.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.

Please view the change log for this update at https://docs.assemblypayments.com/changelog/
May 19, 11:51 AEST
Completed - The scheduled maintenance has been completed.
May 19, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 23:05 AEST
Scheduled - A high priority update is occurring this evening at 11:05PM AEST Monday 18th May (1:05PM UTC Monday 18th May) which will affect our production systems.

We are expecting a small outage window of around 5-10 minutes. During this time, any payment requests will experience an error or will be delayed. We do not expect the delay to be any more than 60 minutes in the worst case scenario.

You can continue to access Assembly's services as usual, but may experience a lag in performance during this change window.
May 18, 16:49 AEST
May 18, 2020
May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.

May 11, 2020

No incidents reported.