Assembly Payments
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 19:41 AEDT
Update - We are continuing to work on a fix for this issue.
Jan 8, 18:32 AEDT
Identified - We have an issue with credit card refunds currently. If you need to make a refund please contact our support team so we can assist.
Jan 8, 18:32 AEDT
API Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
99.97 % uptime
Today
Direct Debit Processing ? Operational
90 days ago
100.0 % uptime
Today
EFT Disbursements ? Operational
90 days ago
100.0 % uptime
Today
Real-Time Payments Operational
90 days ago
99.87 % uptime
Today
Card Processing Operational
90 days ago
100.0 % uptime
Today
BPAY Operational
90 days ago
99.99 % uptime
Today
Direct Entry Disbursements Operational
90 days ago
99.99 % uptime
Today
Callbacks Service Operational
90 days ago
100.0 % uptime
Today
PromisePay.js Operational
90 days ago
100.0 % uptime
Today
Tokenization Operational
Email Service Operational
SMS Service Operational
Dashboard Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
PreLive Sandbox Operational
Pre-live API Operational
Pre-live PromisePay.js Operational
Pre-live Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Security update for gateway Mar 31, 15:00-15:01 AEST
Dear Customer,
Here at Assembly Payments we are always focused on ensuring our products and services are up to date with the latest security guidelines.
We are getting in touch as we are planning to implement an update that may affect you. This update relates to how your systems interact with ours specifically with regards to the ciphers used as part of HTTPS connections. We will be restricting the ciphers we accept for HTTPS connections to the following:
- TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
- TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
Our prelive environment already has this change implemented and you can start testing if this changes affects you or not. It is possible that your systems already use these ciphers in which case you do not need to implement any changes.
As we are planning to implement this change by late April, we would greatly appreciate it if you could respond back to us by Thursday 9th of April, 2020 with one of the following:
1. When you would be able to test this change
2. If you need more information or have any concerns with this change
Finally, we would appreciate you providing us the with your updated technical contact details (name, email and phone numer)
Best Regards,
Assembly Payments
Posted on Mar 31, 14:58 AEDT
Past Incidents
Apr 7, 2020

No incidents reported today.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020
Completed - The scheduled maintenance has been completed.
Mar 25, 17:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 16:01 AEDT
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our pre-live and production environments.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.

Please view the change log for this update at https://docs.assemblypayments.com/changelog/
Mar 25, 15:46 AEDT
Mar 24, 2020

No incidents reported.