Assembly Payments
All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
99.7 % uptime
Today
Direct Debit Processing ? Operational
Disbursements ? Operational
Real-Time Payments Operational
90 days ago
99.78 % uptime
Today
Card Processing Operational
90 days ago
100.0 % uptime
Today
BPAY Operational
90 days ago
99.31 % uptime
Today
Callbacks Service Operational
90 days ago
99.99 % uptime
Today
PromisePay.js Operational
90 days ago
100.0 % uptime
Today
Tokenization Operational
Email Service Operational
SMS Service Operational
Dashboard Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
PreLive Sandbox Operational
Pre-live API Operational
Pre-live PromisePay.js Operational
Pre-live Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Oct 18, 2019

No incidents reported today.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019
Webhook / Callback notification delays.
Resolved - This incident has been resolved.
Oct 15, 22:45 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 19:45 AEDT
Update - We are continuing to work on a fix for this issue.
Oct 15, 19:10 AEDT
Identified - We have an issue with webhooks / callbacks and are currently investigating.
Oct 15, 19:10 AEDT
Production API Update
Completed - The scheduled maintenance has been completed.
Oct 15, 17:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 16:30 AEDT
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our production environment.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.
Oct 15, 15:33 AEDT
Pre-live API Update
Completed - The scheduled maintenance has been completed.
Oct 15, 16:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 16:00 AEDT
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our pre-live environment.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.
Oct 15, 15:32 AEDT
Third Party Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 14:59 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 13:01 AEDT
Scheduled - An upstream payments processor will be undergoing a scheduled upgrade during this time. We expect no interruptions to transaction processing during the upgrade.
Oct 14, 16:49 AEDT
Oct 14, 2019
Delayed BPAY payments
Resolved - This incident has been resolved.
Oct 14, 21:27 AEDT
Update - We are continuing to monitor for any further issues.
Oct 14, 17:41 AEDT
Monitoring - We are currently experiencing delays from our upstream provider for BPAY payments. We will update when we have more information.
Oct 14, 17:23 AEDT
[PRE-LIVE] Third Party Card Infrastracture Upgrade
Resolved - This incident has been resolved.
Oct 14, 13:08 AEDT
Monitoring - [PRE-LIVE] We are currently experiencing slowness on our APIs due to a third party infrastructure upgrade. Expected to resolve in the next 1-2 business days.
Oct 7, 13:51 AEDT
Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019
Real time payments upstream provider issue
Resolved - Service functionality for our upstream NPP payment provider remains stable. This incident has now been resolved. We will continue to monitor.
Oct 8, 23:09 AEDT
Update - We are continuing to monitor for any further issues.
Oct 8, 22:09 AEDT
Monitoring - Our upstream NPP payment provider has successfully restored service functionality. We will continue to monitor the service reliability.
Oct 8, 22:03 AEDT
Update - We are continuing to work on a fix for this issue.
Oct 8, 21:33 AEDT
Update - Our upstream NPP provider continues to experience issues. Intermittent failures have now escalated to a total outage. We are working closely with their Engineering team to resolve this issue ASAP. More updates will follow as they become available.
Oct 8, 20:40 AEDT
Identified - We have identified an issue with Real Time Payments (payins and payouts). We are working to rectify the issue.
Oct 8, 19:33 AEDT
Oct 6, 2019

No incidents reported.

Oct 5, 2019
[PRE-LIVE] Third Party Card Processing Update
Completed - The scheduled maintenance has been completed.
Oct 5, 16:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 16:30 AEST
Scheduled - [PRE-LIVE] A third party will be undergoing a scheduled upgrade during this time. We expect possible slowdowns in the API while this is ongoing
Oct 4, 16:02 AEST
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