Service functionality for our upstream NPP payment provider remains stable. This incident has now been resolved. We will continue to monitor.
Posted Oct 08, 2019 - 23:09 AEDT
Update
We are continuing to monitor for any further issues.
Posted Oct 08, 2019 - 22:09 AEDT
Monitoring
Our upstream NPP payment provider has successfully restored service functionality. We will continue to monitor the service reliability.
Posted Oct 08, 2019 - 22:03 AEDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 08, 2019 - 21:33 AEDT
Update
Our upstream NPP provider continues to experience issues. Intermittent failures have now escalated to a total outage. We are working closely with their Engineering team to resolve this issue ASAP. More updates will follow as they become available.
Posted Oct 08, 2019 - 20:40 AEDT
Identified
We have identified an issue with Real Time Payments (payins and payouts). We are working to rectify the issue.
Posted Oct 08, 2019 - 19:33 AEDT
This incident affected: Payment Processing (Fast Payments).