Investigating issues with Card Payments

Incident Report for Zai

Resolved

The service continues to remain stable. This incident has now been resolved.

Posted Apr 09, 2021 - 14:51 AEST

Update

Our service provider has advised that their card payment processing has been restored. We will continue to monitor to ensure the service remains stable.

Posted Apr 09, 2021 - 13:42 AEST

Investigating

Our upstream provider is experiencing a service outage with Card Payments. Our team is currently working with them to restore the service. We apologise for any inconvenience and will provide more updates as they become available.

Posted Apr 09, 2021 - 13:32 AEST

This incident affected: Payment Processing (Cards).