Assembly Payments
All Systems Operational
API   Operational
90 days ago
100.0 % uptime
Today
Management Portal   Operational
90 days ago
99.98 % uptime
Today
Callbacks Service   Operational
90 days ago
100.0 % uptime
Today
PromisePay.js   Operational
90 days ago
100.0 % uptime
Today
Website   Operational
Email Service   Operational
SMS Service   Operational
Tokenization   Operational
Pre-live API   Operational
Pre-live Management Portal   Operational
Pre-live PromisePay.js   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Pre-live API Update Apr 26, 17:00-18:00 AEST
A scheduled update will occur as we release a new version of the PromisePay API to our pre-live environment.

During the update, our customers will be able to access PromisePay's services as usual, but may experience a lag in performance.
Posted on Apr 23, 15:14 AEST
Production API Update Apr 26, 22:00-23:00 AEST
A scheduled update will occur as we release a new version of the PromisePay API to our production environment.

During the update, our customers will be able to access PromisePay's services as usual, but may experience a lag in performance.
Posted on Apr 23, 15:15 AEST
Database Maintenance Pre-live May 5, 15:00-17:00 AEST
We are updating the underlying database within the Assembly Payments Platform. This update will:
- Improve performance & maintainability
- Maintain Compliance

What is the impact?

During this time you will be unable to transact with Assembly Payments, we apologise for the inconvenience.
When the upgrade is completed all API transactions will resume as normal.

Pre-Live Environment
Start upgrade Saturday 5th May 15:00 - 17:00 AEST
Expected downtime: Less than 15 mins
Posted on Apr 17, 16:41 AEST
Database Maintenance Production May 12, 23:45 - May 13, 02:00 AEST
We are updating the underlying database within the Assembly Payments Platform. This update will:
- Improve performance & maintainability
- Maintain Compliance

What is the impact?

During this time you will be unable to transact with Assembly Payments, we apologise for the inconvenience.
When the upgrade is completed all API transactions will resume as normal.

Production Environment
Start upgrade Saturday 12th May 23:45 - Sunday 13th May 02:00 AEST
Expected downtime: Less than 15 mins
Posted on Apr 17, 16:46 AEST
Past Incidents
Apr 24, 2018

No incidents reported today.

Apr 23, 2018

No incidents reported.

Apr 22, 2018
Completed - The scheduled maintenance has been completed.
Apr 22, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 05:00 AEST
Scheduled - On Sunday 22nd April 2018 between 05:00 -07:00 AEST, Qvalent, our Australian Credit Card processor, will be carrying out planned maintenance. During this time there may be periods when we will be unable to process Australian credit cards and you should try again later.
We apologize for any inconvenience, all other services will still be available.
Apr 18, 11:14 AEST
Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018
Completed - The scheduled maintenance has been completed.
Apr 19, 22:54 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 22:00 AEST
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our prelive and production environments.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.
Apr 13, 09:33 AEST
Apr 18, 2018
Completed - The scheduled maintenance has been completed.
Apr 18, 16:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 15:00 AEST
Scheduled - On Wednesday 18th April 2018 between 3pm - 4pm AEST, (05:00 06:00 UTC) our API Proxy Provider, APIGEE, are conducting system maintenance. This may cause interruption to our PreLive and Production environments and may inhibit access to any of our APIs.

We are taking measures to ensure your service is not interrupted during the maintenance window. No action is required on your part.
Apr 13, 11:36 AEST
Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018
Completed - The scheduled maintenance has been completed.
Apr 12, 22:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 22:00 AEST
Scheduled - A scheduled update will occur as we release a new version of the Assembly API to our pre-live and production environments.

During the update, our customers will be able to access Assembly's services as usual, but may experience a lag in performance.

Please view the change log for this update at https://docs.assemblypayments.com/changelog/
Apr 9, 16:14 AEST
Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.